Yes, absolutely. You can upgrade, downgrade, or cancel your subscription plan at any time directly from your Trika Health dashboard. Upgrades take effect immediately, while cancellations remain active until the end of your current billing period with zero cancellation fees.

When you choose yearly billing, you save 30% off the total monthly rate upfront. For example, our Basic plan is ₦5,000/month (₦60,000/year), but on the annual plan you pay only ₦42,000/year—saving you ₦18,000 annually while guaranteeing uninterrupted care.

Yes! Our Gold and Premium plans include multi-member family coverage. You can register up to 4 dependants (spouse, children, or elderly parents) under a single account so everyone enjoys virtual consultations, prescription refills, and medical care.

We accept all major Nigerian debit and credit cards (Mastercard, Visa, Verve) via Paystack and Flutterwave, as well as direct bank transfers, USSD, and Apple Pay. All transactions are protected by 256-bit bank-grade encryption.

For plans that include home visits (Gold and Premium), a certified Nigerian physician or registered nurse travels to your residence or office for in-person clinical examination, blood pressure checks, or diagnostic blood/urine sample collection.

Your plan covers all virtual physician consultations, triage, treatment planning, and prescription issuance. The medications themselves and laboratory processing fees are billed separately at discounted partner pharmacy and diagnostic rates, with optional free home delivery included in Silver, Gold, and Premium tiers.